Sage 300 CRE Timberline Service Management

Delight customers with top-notch customer service.

Improve communication with customers, suppliers, and subcontractors and be rest assured that technicians are consistently in the right place at the right time. With tight integration to the other Sage 300 Construction and Real Estate modules, you gain better control of your busy service responsibilities and related revenue. And, with Sage Service Operations, your technicians will have instant access to needed information in the field, allowing them to complete work orders more quickly and on the first visit—all while providing excellent customer service.

Streamline your service operations and impress your customers:
 

• Optimize service dispatching and improve response times with an easy-to-use dispatch board.
• Keep tight control of your service and preventive maintenance agreements to maximize profitability.
• Eliminate duplicate data entry and increase billing accuracy by allowing technicians to enter work order details in the field.
• Provide best-in-class service by allowing customers to request work and track history through a customizable portal.